Responsibilities

• Reporting directly to the Head of Financial Planning & Pension Technical to redesign the processes & procedures and take full ownership of all CPC related tasks, to enable the Financial Planning Team to deliver a streamlined, compliant service for the wider Wealth Management teams & their clients.
• To manage the acceptance of financial planning engagements with other stakeholders in agreeing to produce a financial plan and ensuring the adherence to our onboarding and engagement protocols.
• Input to the development & evolution of financial plans as this is a key objective for the firm.
• Coordinate the preparation of client plans, manage, and monitor the paraplanner team inputting and modelling data in the Voyant system.
• Ensure smooth scheduling of all case conferences, production of initial drafts for review within case conference technical teams. (Investment, Pension & Tax teams)
• Oversight and monitor advice documents to ensure quality and consistency.
• Operation of the tracking solution used to monitor planning activity and delivery timelines.
• Ensure all training, process maps and plan outputs are continually updated in accordance with any relevant changes.
• Maintenance of client facing material that will allow the Wealth teams to execute the on the recommendations and advice provided.
• Issuing, collection and tracking of fees

Experience required

• Strong knowledge of the operational and systems requirements of CPC and other regulatory requirements essential.
• Strong Knowledge of financial needs analysis software essential.
• Digital literacy including proficiency MS Office including Dynamics CRM, Excel, Word and Powerpoint.
• At least seven years’ experience in a financial services client advisory environment.
• Experience in the areas of pensions, retirement planning, estate planning and protection including CAT planning and business protection beneficial.
• Experience of process management desirable

The successful candidate should have relevant third level and/or professional qualifications. The following would be particularly suitable:

• A third level business or relevant financial qualification.
• Qualified Financial Advisor (QFA)

Characteristics of the type of person this role may suit:

• Strong organisational and communication skills.
• Demonstrate high levels of personal initiative and collaboration.
• Financial and digital literacy, strong attention to detail.
• The ability to work in and adapt to a quickly changing environment.
• A flare to challenge the way things are done and bring a new perspective.
• Ability to press third party providers for optimum service delivery and response timeframes.
• The ability to form good working relationships across multi-disciplinary professional teams.
• Highest professional and ethical standards on behalf of all stakeholders.